New Computerised Transit System: general enquiries
Email HMRC for help with the New Computerised Transit System, Import Control System, Export Control System and using the online services.
New Computerised Transit System (NCTS) Helpdesk: ncts.helpdesk@hmrc.gov.uk
Export Control System (ECS) Helpdesk: ecs.helpdesk@hmrc.gov.uk
Import Control System (ICS) Helpdesk: ics.helpdesk@hmrc.gov.uk
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
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Updates to this page
Published 14 May 2025