Guidance

Search the register of customs agents and fast parcel operators

Find a customs agent or fast parcel operator to help you with import and export declarations.

It can be complicated to submit import and export declarations, so you may want to use a company which specialises in this area.

Find someone to help you

Businesses on these lists are not vetted, approved or recommended by HMRC. The information is provided to HMRC by the customs agents and fast parcel operators, and HMRC does not verify or guarantee how current or accurate it is.

Customs agents

Customs agents on this list provide a range of customs services on traders’ behalf.

Customs agents

This file is in an OpenDocument format

Fast parcel operators

Fast parcel operators on this list offer a range of customs services for both low and high-value parcels.

Fast parcel operators

This file is in an OpenDocument format

The Association of International Courier and Express Services (AICES) also has a list of their members.

Add your business

If your business offers customs services and is not listed, email: customsagentstrainingproviders@hmrc.gov.uk with the following information:

  • the name of your business
  • your contact telephone number, email address and business website address
  • if you would like to be listed as an agent, a fast parcel operator, or both

You can also tell us if you:

  • are available to take on new clients
  • can act as a direct representative, indirect representative, or both
  • provide services for smaller traders
  • can help move goods subject to sanitary and phytosanitary checks
  • offer customs clearances using advance fixing certificates, roll on roll off port, or common transit
  • offer customs services:
    • with a duty deferment account
    • using your authorisation for simplified declarations
    • for shipments of personal goods
  • provide an advisory or consultancy service (for example, advice on supply chains, moving goods and trading terms)
  • want to be signed up for the monthly Customs Intermediaries Bulletin — which gives you the latest HMRC news for customs agents and fast parcel operators

You can ask for your company name or other details to be removed at any time.

This is a free service. HMRC will not email you asking for payment to be added to (or to remain on) the register. If you receive a suspicious email about being on the register, you should report it to HMRC as well as emailing customsagentstrainingproviders@hmrc.gov.uk immediately.

Published 14 October 2019
Last updated 24 September 2021 + show all updates
  1. The list of customs agents and the list of fast parcel operators have been updated.

  2. Information added about removing your company name or other details from the register, and on how to report a suspicious email.

  3. The list of customs agents and the list of fast parcel operators have been updated.

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  13. The section about 'add your business' has been updated with more information you can tell us about.

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  23. If you’re asking for your business to be added to a list of customs agents or fast parcel operators, you can ask to be signed up for the monthly Customs Intermediaries Bulletin at the same time.

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