Guidance

Import Control System 2: service availability and issues

Check the availability and any issues affecting the Import Control System 2 (ICS2) service.

From:
HM Revenue & Customs
Published
27 February 2023
Last updated
1 August 2025 — See all updates

Documents

Import Control System 2 — service availability and issues

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Latest updates on the availability and any issues affecting the Import Control System 2 (ICS2) service.

You can also find out about service availability and any issues affecting the Import Control System (ICS).

Updates to this page

Published 27 February 2023
Last updated 1 August 2025 show all updates

  1. The service issue linked to the unavailability of the 'Shared Trader Interface' part of Import Control System 2 (ICS 2) has been resolved.

  2. A service issue about the 'Shared Trader Interface' part of the Import Control System 2 has been added.

  3. Planned downtime from 8pm to 9pm on Tuesday 3 June 2025 has been added.

  4. Planned downtime from 6pm to 11:30pm (Central European Time) on Tuesday 11 March 2025 has been added.

  5. Planned downtime from 8am to 11am UK time on Saturday 18 January 2025 has been added.

  6. The service issue about Import Control System 2 has now been resolved.

  7. Planned downtime from 9am to 9:30am on Thursday 12 December 2024 has been added.

  8. A service issue about Import Control System 2 has been added.

  9. The service issue about Import Control System 2 has now been resolved.

  10. A service issue about Import Control System 2 has been added.

  11. Planned downtime from 5pm to 6pm on Wednesday 12 June 2024 has been added.

  12. Planned downtime from 6pm to 10pm on Wednesday 24 April 2024 has been added.

  13. Planned downtime message from 5pm to 8pm on Thursday 27 July 2023 has been added.

  14. Planned downtime for Sunday 2 July 2023 9am to 9:30pm has been cancelled.

  15. Planned downtime from 9am on Sunday 2 July 2023 to 9:30pm on Sunday 2 July 2023 has been added.

  16. Planned downtime for 4 May 2023 has been cancelled.

  17. Planned downtime for the Import Control System — Third Party Validation Service, ICS TPVS (test system) has been added from 5pm to 9pm on Thursday 4 May 2023.

  18. First published.

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