Independent Case Examiner

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  1. Independent Case Examiner service standards

    • Updated
    • Transparency data
    • ICE
  2. How to bring a complaint to the Independent Case Examiner

    • Updated
    • Guidance
    • ICE
  3. Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2016 to 2017

    • Published
    • Corporate report
    • ICE and Department for Communities (Northern Ireland)
  4. DWP complaints: Annual report by the Independent Case Examiner 2016 to 2017

    • Published
    • Corporate report
    • DWP and ICE
  5. Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2015 to 2016

    • Published
    • Corporate report
    • ICE and Department for Communities (Northern Ireland)
  6. DWP complaints: Annual report by the Independent Case Examiner 2015 to 2016

    • Published
    • Corporate report
    • DWP and ICE
  7. Joanna Wallace reappointed as Independent Case Examiner

    • Published
    • News story
    • ICE
  8. Budgeting Loans: how to ask for a further, independent review

    • Updated
    • Guidance
    • ICE
  9. Department for Social Development complaints: Annual report by the Independent Case Examiner 2014 to 2015

    • Published
    • Corporate report
    • ICE and Department for Social Development
  10. DWP complaints: Annual report by the Independent Case Examiner 2014 to 2015

    • Published
    • Corporate report
    • DWP and ICE
  11. DWP complaints: Annual report by the Independent Case Examiner 2013 to 2014

    • Published
    • Corporate report
    • DWP and ICE
  12. Department for Social Development complaints: Annual report by the Independent Case Examiner 2013 to 2014

    • Published
    • Corporate report
    • ICE and Department for Social Development
  13. DWP complaints: Annual report by the Independent Case Examiner 2012 to 2013

    • Published
    • Corporate report
    • DWP and ICE