Environmental management – collection

National operator waste returns

How to complete a national operator waste return and deadlines for returns.

Operators with an environmental permit must complete waste returns to tell the Environment Agency about the waste they have received or removed from their site.

The Environment Agency uses this information to:

  • monitor a site’s compliance with its environmental permit conditions
  • compile national statistics about waste

How to complete your waste return

You can complete your return in 1 of 3 ways:

Deadlines for submitting waste returns

Quarterly returns

Quarters Deadline for return
1 January to 31 March 30 April
1 April to 30 June 31 July
1 July to 30 September 31 October
1 October to 31 December 31 January

Yearly returns

Annual return period Deadline for return
1 January to 31 December 31 January of the following year

GOR online system spreadsheet and supporting information

You can use this spreadsheet to compile your data in XML format for uploading directly into the online GOR system. Or you can manually enter your data online.

Email national-operator-returns@environment-agency.gov.uk to request login details. You need to provide your permit number(s), company name and telephone number.

  1. Waste returns GOR spreadsheet and supporting information

    • Guidance

Spreadsheet for email returns

If you cannot submit your return online, you can email it using this spreadsheet. Save the file to a folder on a local drive or network by right-clicking and selecting the ‘save as’ option.

You may need to zip large files before emailing so they can be delivered successfully. Email National Operator Returns if you have any problems emailing your return.

Email: national-operator-returns@environment-agency.gov.uk

  1. Waste returns spreadsheet for email returns

    • Form

PDF forms for paper returns

If you cannot submit your return using the online system, or by emailing the completed spreadsheet template, you can print out and complete this form. Send it to:

National Operator Returns team
Environment Agency
Quadrant 2
99 Parkway Avenue
Sheffield S9 4WF

  1. Waste tonnage paper return form

    • Guidance