Online debit and credit card payment support

Call HMRC if you're having problems paying with a debit or credit card - you cannot make payments using this phone number.

Phone

Call HMRC to:

  • get help with card payment error messages
  • trace and confirm online debit and credit card payments

You cannot make payments using this phone number.

You can also find out information in your business tax account.

Telephone: 0300 200 3601

Outside UK: +44 1506 476 013

Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.

Find out about call charges

Guidance

HMRC contacts

Updates to this page

Published 14 May 2025