4. Your DLA claim

Check you’re eligible for DLA.

Call the Disability Benefits Centre helpline to make a new claim for DLA.

If you have an existing claim, you can use the PIP checker to find out how your DLA will be affected by PIP.

When you apply for PIP

You’ll normally receive a letter inviting you to apply for PIP. Contact the Disability Benefits Centre helpline if you haven’t received this 28 days before your DLA is due to end. Your payment could stop if you don’t.

You can apply for PIP when asked, or choose to claim PIP (even if you get an indefinite or lifetime DLA award). Your DLA will continue for at least 28 days after the decision is made about your PIP claim. You cannot get PIP and DLA at the same time.

Your DLA will end when either:

  • you decide not to apply
  • DWP make a decision about your PIP claim

Change of circumstances

You must call the Disability Benefits Centre helpline if your circumstances change, as this can affect how much Disability Living Allowance (DLA) you get. For example:

  • the level of help you need or your condition changes
  • you go into hospital or a care home for more than 4 weeks
  • you go abroad for more than 13 weeks
  • you’re imprisoned or held in detention

You must also contact the helpline if:

  • you change your name, address or bank details
  • you want to stop receiving your benefit
  • your doctor’s details change

You could get a £50 civil penalty and have to repay overpaid benefits if you don’t report changes and are overpaid as a result.

Appeal a decision

You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.