Make a claim for Child Tax Credit or Working Tax Credit or report a change by contacting the Tax Credit Helpline or Tax Credit Office.

Tax Credit Helpline
Telephone: 0345 300 3900
Textphone: 0345 300 3909
Calls from outside the UK: +44 2890 538 192
Monday to Friday 8am to 8pm
Saturday 8am to 4pm
Closed Sunday, Christmas Day, Boxing Day and New Year’s Day
Find out about call charges

Phone lines are less busy between 8.30am and 10.30am, and 2pm to 4pm, Tuesday to Thursday.

Tax Credit Office
Preston
PR1 4AT

Don’t report benefit fraud to the Tax Credit Office. Call the National Benefit Fraud Hotline or report benefit fraud online.

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