Contact DVLA

Vehicle tax and SORN

Before you contact DVLA, read how to:

When to contact DVLA

Wait for the processing time before contacting DVLA.

Type of application Processing time
SORN confirmation by telephone 4 weeks
Vehicle tax refund by telephone or online 6 weeks
All DVLA applications by post 6 to 8 weeks

By webchat

Use the webchat service to contact DVLA about vehicle tax and SORN.

By phone

DVLA Vehicle Enquiries
Telephone: 0300 790 6802
Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Find out about call charges

If you’re deaf or hard of hearing, you can use the British Sign Language (BSL) video relay service on a computer. You can also find out how to use the BSL service on a mobile or tablet.

By email

Use the email service to contact DVLA about vehicle tax and SORN.

By post

Vehicle Customer Services
DVLA
Swansea
SA99 1AR

Your answers

Start again

1. What do you need to contact DVLA about?
Vehicle tax and SORN
Change 1. What do you need to contact DVLA about?