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Contact DVLA

Vehicle tax and SORN

Before you contact DVLA, read how to:

Find out how to contact DVLA if you’re a critical worker in the coronavirus (COVID-19) response (for example, you work in a hospital or in a supermarket, or you’re a lorry driver).

By phone

DVLA Vehicle Enquiries
Telephone: 0300 790 6802
Monday to Friday, 8am to 7pm
Saturdays, 8am to 2pm
Find out about call charges

By webchat

Use the webchat service to contact DVLA about vehicle tax and SORN.

By email

Use the email service to contact DVLA about vehicle tax and SORN.

By post

Vehicle Customer Services
DVLA
Swansea
SA99 1AR

When to contact DVLA

Wait for the processing time before contacting DVLA.

Type of application Processing time
SORN confirmation by telephone 4 weeks
Vehicle tax refund by telephone or online 6 weeks
All DVLA applications by post 6 to 8 weeks

Your answers

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1. What do you need to contact DVLA about?
Vehicle tax and SORN
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