Contact DVLA

Start again

1. 1What do you need to contact DVLA about?

   Vehicle tax and SORN

   Change this answer

Vehicle tax and SORN

Before you contact DVLA, read how to:

• tax your vehicle
• make a Statutory Off Road Notification (SORN)
• check if a vehicle is taxed
• cancel vehicle tax and get a refund
• pay your vehicle tax by Direct Debit
• tax your vehicle without a V11 reminder
• change your vehicle’s tax class

By phone

DVLA vehicle tax enquiries
Telephone: 0300 790 6802
Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Find out about call charges

By email

Use the email service to contact DVLA about vehicle tax and SORN.

By post

Vehicle Customer Services
DVLA
Swansea
SA99 1AR

When to contact DVLA

It can take a few weeks to process applications. Wait for the processing time before contacting DVLA.

Application	Processing time
Vehicle tax refund	6 weeks
Confirmation of SORN	4 weeks