5. Further information

Change in circumstances

You must report changes to the Child Benefit Office. These include changes to:

  • your family life, eg getting married
  • your child’s life, eg leaving education or training

Complaints

You can complain to the Child Benefit Office if you’re unhappy with the way you’ve been treated.

Appeals

You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.

Help

Contact the Child Benefit Office if you have any questions.