5. Further information

Change in circumstances

You must report changes to the Child Benefit Office. These include changes to:

  • your family life, eg getting married
  • your child’s life, eg leaving education or training


You can complain to the Child Benefit Office if you’re unhappy with the way you’ve been treated.


You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.


Contact the Child Benefit Office if you have any questions.