We maintain and develop relations between the UK and New Zealand. The British High Commission in Wellington provides services to British nationals living in and visiting New Zealand.

Our two offices in Wellington and Auckland work together to support the full range of British interests in New Zealand, building Britain’s prosperity through increased trade and investment in open markets and supporting British nationals who visit and live in New Zealand through our consular services answering over 3,000 enquiries yearly. We are also here to support and protect UK interests in Pitcairn Island and Samoa.

You can access UK government services while in New Zealand.

Urgent assistance

British nationals who urgently need consular assistance outside normal office hours should call their nearest consulate (see below) and follow the prompts for emergency assistance.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

For all other applications, please check what you must bring with you and then make an appointment at your nearest British High Commission or consulate.

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at your nearest British High Commission or consulate.

Book an appointment for an emergency travel document in Auckland

Book an appointment for an emergency travel document in Wellington.

Other consular services

Notarial services

Our high commission and consulate in New Zealand are unable to carry out notarial acts under the Commissioner of Oaths Act 1889, and on instruction from the Foreign & Commonwealth Office in London. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, or the legalising of documents, please contact a notary public.

Consular fees

We charge fees for some of our services, see the list of services we provide.

We also provide services in Auckland.

Our people

Jonathan Sinclair LVO

Jonathan Sinclair LVO

British High Commissioner to New Zealand

Contact us

British High Commission New Zealand

British High Commission
44 Hill Street (Currently operating from the Australian High Commission - 72-76 Hobson Street)

Thorndon
Wellington 6011
New Zealand

The British High Commission Offices in Wellington are temporarily closed due to Earthquake damage. Consular services are currently operating from the Australian High Commission 72-76 Hobson Street.

Hours of service: Monday-Friday 9am till 1pm.

If you are a British National and need assistance, please phone (+64) 04 924 2888 to be connected to a consular duty officer. We hope to safely resume normal service as soon as possible.

Access and opening times

British Consulate-General Auckland

British Consulate-General Auckland
Level 17
Auckland
151 Queen Street 1142
New Zealand

Opening hours:
Monday to Friday 9.00am to 1.00pm

Access and opening times