We maintain and develop relations between the UK and New Zealand. The British Consulate General in Aukland provides services to British nationals living in and visiting New Zealand.

You can access UK government services while in New Zealand.

Urgent assistance

If you’re in New Zealand and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +64 (0) 9 303 2973. If you’re in the UK and worried about a British national in New Zealand, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you’re due to travel in the next 24 hours, contact us as soon as possible.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at British Consulate General in Auckland.

Other consular services

Consular fees

We charge fees for some of our services. See the full list of consular fees in New Zealand.

We also provide services in Wellington.

Notarial services

Our consulates in New Zealand are unable to carry out notarial acts under the Commissioner of Oaths Act 1889, and on instruction from the Foreign & Commonwealth Office in London. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, or the legalising of documents, please contact a notary public.

Contact us

British Consulate General Auckland

Level 17
151 Queen Street

Auckland 1142
New Zealand

Opening hours:
Monday to Friday 9.00am to 1.00pm

Access and opening times

Corporate information