About British Consulate General Auckland

Level 17 151 Queen Street
Auckland 1142
New Zealand

Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/new-zealand/british-consulate-general-auckland

Disabled access - entrances

  • all entrances are clear and unobstructed
  • there are stairs in ground floor area but there is access to the lifts via Wyndham Street entrance
  • a lift to all floors is available and Braille buttons in lifts; access only available 9am to 12pm, Monday to Friday excepting public holidays
  • no public toilet facilities in building but cafés in Wyndham Street provide facilities for paying customers
  • the Wilson’s car park facility on Wyndham Street has disabled car parks available
  • all floor coverings are safe and even
  • handrails are on ground floor stairs and in lifts
  • there is good lighting and our signage is clear
  • phone is available for consular customer use

For visually impaired visitors

  • there are no braille signs
  • guide dogs are welcome

For hearing impaired visitors

  • there is no hearing loop
  • there are no minicom or textphones
  • no staff trained is currently trained in BSL
  • interpretation can by arranged by customer if required
  • hearing dogs are welcome