The British High Commission in Port Vila maintains and develops relations between UK and Vanuatu.

Find out more on our UK and Vanuatu news page.

You can also access UK government services while in Vanuatu.

If you are a UK national in Port Vila and need consular assistance, please call 24-hour telephone +61 (0)2 9247 7521 or contact the British Consulate General in Sydney.

Urgent assistance

If you’re travelling in Vanuatu, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in Vanuatu during coronavirus.

See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.

If you’re in Vanuatu and you need advice which is not covered by reading our travel advice then you can contact us online

If you’re in Vanuatu and you urgently need help (for example, you’ve been attacked, arrested or someone has died), call +61(0)2 9247 7521.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Consular fees

We charge fees for some consular services. See the full list of consular fees.

Our people

Karen Bell

British High Commissioner to Vanuatu

Contact us

British High Commission Port Vila

La Casa D’Andrea E Luciano,
Rue Pierre Lamy

Port Vila
Shefa Province
Vanuatu

Call 24-hour telephone +61 (02) 6270 6666 24/7 for all routine enquiries and emergencies.

Access and opening times

Corporate information