We maintain and develop relations between the UK and Kuala Lumpur. The British High Commission in Kuala Lumpur provides services to British nationals living in and visiting Malaysia.

We represent the British government in its relations with the Malaysian government and present British policies to the Malaysian government and to Malaysians. We report and explain Malaysian policies to the British government and support British interests as well as coordinating the political, economic, environmental and commercial activities of the British government.

With nearly 16,000 Britons living in Malaysia and over 401,000 visiting every year, the High Commission supports British nationals if they need assistance.

You can access UK government services while in Malaysia.

Urgent assistance

If you’re in Malaysia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call 03 2170 2200. If you’re in the UK and worried about a British national in Malaysia, call +603 2170 2200.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Please check what you must bring with you and then make an appointment. Please note that an emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

You may also be required to obtain a special pass from Malaysian Immigration Department, to be affixed in your emergency travel document. The Consular Section will issue you with a letter, to support your request with Malaysian Immigration.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at British High Commission in Kuala Lumpur.

Other consular services

Notarial and documentary services

We offer a limited range of documentary services, including issuing a letter for a Dependent Pass, certifying the signature of the Ministry of Foreign Affairs Malaysia and preparing a document in English. See the list of documentary services we provide.

Marriage letters

We can issue a marriage letter as required by the National Marriage Registration Department in Malaysia. For information on getting married in Malaysia, see getting married abroad.

Our people

Vicki  Treadell  CMG, MVO

Vicki Treadell CMG, MVO

British High Commissioner to Malaysia

Contact us

British High Commission Kuala Lumpur

Level 27 Menara Binjai
2 Jalan Binjai
Kuala Lumpur
50450

Kuala Lumpur
Malaysia

Opening hours:
Monday to Thursday, 8.00am to 12.30pm and 1.15pm to 4.30pm
Friday: 8.00am to 12.30pm

Access and opening times

Consular Services

Vice Consul
Level 27 Menara Binjai
2 Jalan Binjai
Kuala Lumpur
50450

Malaysia

Opening hours:
Monday, Wednesday, Friday - 8.30am to 12.00pm

Access and opening times

Defence Section

British High Commission
Level 27 Menara Binjai
2 Jalan Binjai
Kuala Lumpur
50450

Malaysia

Opening hours:
Monday to Thursday, 8.00am to 12.30pm and 1.15pm to 4.30pm
Friday: 8.00am to 12.30pm

Access and opening times