About British High Commission Kuala Lumpur

Level 27, Menara Binjai, 2 Jalan Binjai
Kuala Lumpur
50450
Malaysia

Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/malaysia/british-high-commission-kuala-lumpur

Consular assistance

Our High Commissions, Embassies and Consulates offices deal with a large number of urgent cases each year. Before contacting our offices with non-urgent enquiries, please read our Support for British nationals abroad: a guide to see if the information you need is there.

If you still cannot find the information you need, you can contact the Consular Team.

For enquiries that are not about consular issues, email: UKinMalaysia@fcdo.gov.uk

Disabled access

The Foreign, Commonwealth & Development Office and the British High Commission in Malaysia are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes, however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled staff and visitors, we have set out below details of disabled access at the High Commission. We hope this information is helpful.

General Physical Access

If you anticipate requiring assistance, please telephone us in advance of your visit so that we can ensure that we are able to provide access for you (Tel: 2170 2200 and ask for the Security Manager).

Access for visually impaired visitors

  • signs: generally clear and easy to read. Floor designation inside the lift is in Braille
  • guide dogs: guide dogs are welcome. They must however pass through the guardhouse for the usual security check
  • emergency/Evacuation: procedures are in place to assist disabled persons in the event of emergency/evacuation

Public holidays

The office will be closed on the following days in the calendar year for 2025:

  • Wednesday 1 January – New Year’s Day

  • Wednesday 29 January – Chinese New Year

  • Thursday 30 January – Chinese New Year (2nd day)

  • Monday 31 March – Hari Raya (Eid)

  • Tuesday 1 April – Hari Raya (Eid - 2nd day)

  • Friday 18 April – Good Friday*

  • Monday 21 April – Easter Monday*

  • Thursday 1 May – Labour Day

  • Monday 2 June – Agong’s Birthday

  • Monday 1 September – Merdeka Day (in lieu - Sunday, 31 August )

  • Tuesday 16 September – Malaysia Day

  • Monday 20 October – Deepavali

  • Thursday 25 December – Christmas Day

  • Friday 26 December – Boxing Day*

Holidays marked * are UK public and privilege holiday in addition to public holidays in Malaysia.