British High Commission
Kigali

Location:: Rwanda and Burundi
Part of:: Foreign & Commonwealth Office

The British High Commission in Rwanda maintains and develops relations between the UK and Rwanda.

Find out more on our UK and Rwanda news page. We provide services to British nationals living in and visiting Rwanda.You can access UK government services while in Rwanda.

Urgent assistance

If you’re in Rwanda and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +250 252 556 000. If you’re in the UK and worried about a British national in Rwanda, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British High Commission Kigali.

Other consular services

Notarial and documentary services

For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Rwanda.

Our people

Jo Lomas

British High Commissioner to Rwanda and Ambassador to Burundi

Jenny Wilcox

Deputy High Commissioner, British High Commission Kigali

Contact us