Guidance

Valuation Office Agency: information for local authorities

Assisting local authorities to access information and services from the Valuation Office Agency (VOA).

Rating

Rating Manual

Find and check your business rates valuation

How non-domestic (business) properties are valued

Renewable energy certificates (PDF)

Further information on Renewable Energy Certificates is available in our Rating Manual.

Fibre Relief Certificates - frequently asked questions

Transitional Relief

Partly occupied hereditaments

Group Pre Challenge Reviews (GPCR)

NDR scat codes

Estimates of rateable value

Requests for valuation estimates may be requested by local authorities (only) to assist with forecasting future revenue.

Requests for estimates of rateable values (RV) should be submitted by a Billing Authority Report (BAR).

We will provide as accurate an estimate as possible to assist with forecasting future revenue – this information is not for onward sharing.

Further information on estimated assessments is available in our Rating Manual.

Council Tax

Council Tax Manual

Council Tax practice notes

How domestic properties are assessed for Council Tax

Check your Council Tax band

Estimate of Council Tax Band

We do not provide estimates for Council Tax.

Billing Authority Submission Standards

Billing Authority Submission Standards

This guide sets out the information Billing Authorities (BAs) need to submit with a report to the VOA.

The submissions standards are to enable the VOA and BAs to work more effectively together in maintaining the local taxation lists.

Local Authority Information Gateway

Guidance

Information Sharing Agreement and Protocol templates

Submitting a Gateway request

Customer guidance publications

Home-based businesses

How we value non-domestic properties with more than one occupier

Holiday cottages and self-contained units

Damage to businesses and properties caused by flooding

Appointing a trusted helper to deal with the VOA on your behalf

Guest houses and bed and breakfast

Valuation of public houses

Properties in disrepair or derelict

District Valuer Services

DVS is the specialist property arm of the VOA. Find out more about our District Valuer Services available to local authorities by visiting the DVS homepage.

Valuation Office Agency: Local Authority Partnership Charter

Working together to support our shared customers - English and Welsh

About us

VOA news

Schedule codes

Statistics

Transparency and freedom of information releases

Policy papers and consultations

Published 1 November 2012
Last updated 20 December 2023 + show all updates
  1. HMO link deleted

  2. NDR scat codes document updated.

  3. Guidance on using the 'LA Information Gateway' and how to make a request have been added to this page.

  4. Information on sharing agreements for Local Authorities has been added.

  5. First published.