Settlement: refugee or humanitarian protection


You must apply online. You’ll be told what documents you need to provide when you apply.

Get help using a computer to apply online

You can get help with:

  • accessing a computer or the internet
  • finding the right information on GOV.UK

You cannot get advice on:

  • whether you’re eligible to apply
  • what information to put in your application
  • an application you’ve already made

Telephone: 03333 445 675
Monday to Friday, 9am to 5pm
Find out about call charges
Text: ‘VISA’ to 07537 416 944

Biometric information

After you submit your application you’ll be asked to provide your fingerprints and a digital photo (called ‘biometric information’).

Any children aged 6 and over who are applying on your form must also provide biometric information.

When to apply

You should apply during the last month of your current permission to be in the UK.


There’s no fee for applying for settlement as a refugee or person with humanitarian protection.