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Find out how you should prepare for a telephone or video court or tribunal hearing and what to expect on the day.

• Updated: 23 July 2021

Get help and extra support when dealing with HMRC if you have additional needs - for example you have a disability or health condition, if English is not your first language or if you’re experiencing domestic abuse or financial hardship.

• Help you can get

  You can get extra support if your health condition or personal…

• If you cannot use a telephone and need a different way to contact HMRC

  There are other ways to contact HM Revenue and Customs (HMRC) than by…

• If you need information in a different format

  HM Revenue and Customs (HMRC) information is available in accessible…

• If you need help filling in forms

  HM Revenue and Customs (HMRC) can help you with filling in forms. You…

• If you need more time because of your circumstances

  In certain circumstances, HM Revenue and Customs (HMRC) can give you an…

• If you need information in another language

  You can use a friend or family member as an interpreter when you phone HM…

• If you need someone to talk to HMRC for you

  If you find it difficult to deal with HM Revenue and Customs (HMRC)…

Visiting a prisoner: visiting times, keeping in touch by email, telephone or letter, banned items and sending money to a prisoner by debit card or online bank transfer

• Letters, video and telephone calls

  Letters You can contact a prisoner by writing to them. Write the person’s…

• Email and social media

  Prisoners are not allowed to access social networking websites (such as…

• Banned items

  You must not send or give anything to a prisoner that: is indecent or…

• Sending money

  You can send money to someone in prison by making an online payment by…

• Visiting someone in prison

  You can make an online request to visit someone in prison in most cases.…

What cattle keepers must record and report when they move cattle, bison or buffalo and the deadlines.

• Updated: 8 November 2022

Check a list of recent phone contacts from HMRC to help you decide if a phone call you've received is a scam.

• Updated: 10 November 2025

International Pension Centre contact details for pension enquiries if you've lived or worked abroad

Telephone reporting allows eligible people to comply with the conditions of their immigration bail over the phone, reducing the need to attend a reporting centre in person.

• Updated: 12 April 2022

If your business pays the cost of an employee's home phone - what you must report to HMRC and what taxes and National Insurance are due

What the retirement of analogue phone lines, also known as the Public Switched Telephone Network (PSTN), means for you.

• Updated: 28 February 2024

Audit your estate to help you replace copper-based internet services before PSTN and ISDN are switched off in 2027.

• Updated: 13 January 2026