Get help from HMRC if you need extra support
If you need more time because of your circumstances
In certain circumstances, HM Revenue and Customs (HMRC) can give you an extension to a deadline or spend more time with you on the phone. You can ask for more time if, for example:
- you have a mental health condition, like depression, stress or anxiety
- you have a visual impairment, dyslexia, autism or cognitive difficulties
- you have another condition which means you need more time
- you’re experiencing financial difficulties - for example, if you’ve been laid off because of coronavirus (COVID-19)
- you’re receiving treatment in hospital (someone else can ask HMRC for you)
- you’re a victim of domestic abuse, including economic abuse
To ask for more time because of your circumstances, call the relevant contact number and tell HMRC what help you need. They will transfer you to HMRC’s extra support team. You may need to prove why you need more time.
You can also contact HMRC’s extra support team using webchat.