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  • A deed poll recognises a change of name of an adult or child - make your own, use official forms, or get one through a specialist agency or solicitor.

  • Scrap your vehicle at an authorised treatment facility if it’s reached the end of its life and you want to dispose of it

  • How to claim the basic State Pension and how it's calculated - for men born before 6 April 1951 and women born before 6 April 1953.

  • Estimate the Child Benefit you've received and your High Income Child Benefit tax charge

  • How to report and pay Capital Gains Tax (CGT).

  • Get help and extra support when dealing with HMRC if you have additional needs - for example you have a disability or health condition, if English is not your first language or if you’re experiencing domestic abuse or financ…

  • Find your child's school term, half term and holiday dates on your local council's website

  • Get a new energy certificate for your property: energy performance certificate (EPC), display energy certificate (DEC) or air conditioning inspection certificate. Find an assessor to get a certificate.

  • What to do if you're visiting the UK for a holiday or to see family or friends: check if you’re eligible, if you need a visa, and what to do before you visit.

  • Proof of Child Benefit - what you can use.

  • Apply for council housing through your local council - you'll usually have to join a waiting list

  • To change your name or other personal details on your passport, send the standard passport application form with evidence about the change

  • How the First Homes scheme works, who is eligible, how to apply and the rules for managing a First Homes property after you buy one.

  • When to tell DVLA about a medical condition or disability - what will happen to your licence, renewing or reapplying for your licence.

  • How to pay or challenge a penalty charge notice (PCN) or parking ticket - fixed penalty notice (FPN), standard or excess charge notice.

  • There is a limit on the total amount of benefit that most people aged 16 to under State Pension age can get - benefits affected, benefit cap amount.

  • Cancel your practical driving or riding test if you no longer need it: how much notice to give, getting a refund and what to do if you have to cancel at short notice.

  • How much it costs to renew or get a new adult or child passport and ways you can pay

  • How to register for VAT, change your details, cancel your registration, register for VAT in EU countries.

  • Find out how to pay a local council for a parking fine or parking ticket - if it’s a penalty charge notice (PCN)