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Leaflets highlight help available from national Civil Legal Advice (CLA) helpline for England and Wales.
Support for providers in move to digital working.
We’ve been emailing all our contracted providers asking them to take part in a confidential survey.
Latest on master classes, bulk upload pilot and improvements to Client and Cost Management System (CCMS).
Deadline is 12pm on 23 January 2015 for contract holders to accept extension offer.
Procurement process for 2015 Standard Civil Contracts closes 12pm, 23 January 2015.
Tips to help prevent criminal applications being rejected.
Our popular Client and Cost Management System (CCMS) master classes continuing in 2015.
Video, leaflets and posters available highlighting benefits of mediation.
How to respond if prevented from taking laptops, tablets or mobiles into buildings in the criminal justice system.
An amended version of the Specialist Quality Mark (SQM) standard has been published to reflect the current and future legal aid contractual position.
Court of Appeal decision and guidance on funding.
Amended indicative duty rotas published following feedback from stakeholders.
Further improvements are being made to the Client and Cost Management System (CCMS).
Revised telephone hours from 22 December 2014 to 9 January 2015 for the Criminal Applications team (CAT) and the National Courts Team (NCT).
Client and Cost Management System training to be held more frequently with extra topics.
We’ll be publishing a guidance document answering your questions on 22 December 2014.
Our customer service team are experiencing a high volume of calls chasing work that is not urgent.
Letters going out to all 2010 Standard Crime Contract holders offering an extension to the current contract period.
Changes reflecting your feedback are being made to the Client and Cost Management System.
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