News story

Crime news: Christmas telephone hours for CAT and NCT teams

Revised telephone hours from 22 December 2014 to 9 January 2015 for the Criminal Applications team (CAT) and the National Courts Team (NCT).


The Criminal Applications team (CAT) and the National Courts Team (NCT) have amended telephone opening hours over the Christmas period.

Excluding bank holidays and weekends the telephone lines will be available from 9am to 12pm and 3pm to 5pm.

Alternatively, the email option can obviously be used at any time if that works better for you.

CAT/NCT Liverpool 0151 235 6750
CAT/NCT Nottingham 0115 852 6000
CAT Birmingham 0121 232 5500

Benefits of CRM14 eForm

Remember to consider the benefits of the CRM14 eForm for your criminal legal aid applications:

  • Department for Work and Pensions (DWP) benefit checker gives an immediate indication of client eligibility
  • big reduction in rejects compared to paper applications
  • electronic notifications on your application – so you know it has been safely received
  • you can track the progress of your application via the eForm portal

Further information

Criminal legal aid processing – includes the eForms timetable

Praise for CRM14 eForms in crime provider survey – news story with provider feedback

Legal Aid Agency (LAA) online

Published 18 December 2014