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If you disagree with your property’s rateable value set by the Valuation Office, you can challenge it using your business rates valuation account.
Report any changes to the Valuation Office about your business property details by submitting a check case through your business rates valuation account.
Tables showing the Local Housing Allowance rates in accordance with statute.
You need to add a property to your business rates valuation account before you can view its rateable value or challenge its valuation.
Contacting your regional Valuation Office for Council Tax and business (non-domestic) rates enquiries.
Information about how we manage unacceptable customer behaviour consistently and fairly.
Apply to register a rent and fair rent increases.
The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.
The Valuation Office Agency's (VOA) responsibilities with personal information obtained through the check and challenge service.
Find out about the 2026 revaluation, how to find your business rates valuation, how properties are valued and what to do if you think your valuation is wrong.
Opportunities for graduates to build their career in the Valuation Office Agency (VOA) in the surveying and analytical professions.
Welcome to the VOA Rent Officers Home Page.
If you do not agree with the Valuation Office Agency’s (VOA) decision, you have the right to appeal to the Valuation Tribunal in certain circumstances.
Different parts of a property will have different relative values depending on their floor level and type of accommodation. These relative values are held in the valuation scales.
Tell the Valuation Office Agency about changes to property details or that you think the rateable value is wrong. For valuations before 1 April 2023.
The Valuation Office Agency does not usually change your rateable value if your property is in a state of disrepair. There are however, exceptions to this.
The Valuation Office Agency's technical manual covering all aspects of compulsory purchase and compensation.
Do not include personal or financial information like your National Insurance number or credit card details.
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