Registering for a business rates valuation account
Find out how to set up an account to view your business properties' valuation details, including the rateable value, and report any changes.
Applies to England and Wales
Set up an account
Use the online service to set up your business rates valuation account. You’ll need to sign in to use the service. If you do not already have sign in details, you’ll be able to create them.
Types of accounts
You can set up either:
- an individual account — for sole traders and self-employed people
- an organisation account — for accounts that need to be managed by more than one person
If you want to add co-workers, family or friends to manage your business rates, ask them to create individual accounts. You must be an account administrator to add new accounts to the organisation account. You will be an administrator if you created the account or if an existing administrator added you as one.
If you are appointing an agent, ask for their agent code to add them. Do not let an agent create an account for you.
After you have signed in
You do not need to submit any business details when you register. You will be asked for them when you add a property to your account.
If you have trouble registering
If you have trouble registering for the service, you should contact the Valuation Office.
The Valuation Office can give you extra support if you have a health condition or personal circumstance that makes using our online service difficult.
If you still cannot set up an account after contacting the Valuation Office for support, you can appoint a trusted helper to do it for you.
Updates to this page
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Information on challenging 2023 business rates valuations has been removed, following the 2026 business rates revaluation.
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Removed content relating to Government Gateway ID as for new users, they will need to use GOV OneLogin
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Added note about the 2026 revaluation and the last day to make changes to the current valuation.
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Updated guidance with clearer instructions.
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A Welsh translation has been added.
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Updated information for Wales
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Updated for the 2023 rating list
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Removed video link and information about appointing agent, which is moved to a different page.
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First published.