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Leaflet explaining in simple steps how to apply online for your first passport, if you are applying as an adult.
Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.
Tells HM Passport Office staff how to deal with malicious lost and stolen passport reports.
The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.
Guidance for HM Passport Office staff on how to check if authorisation and consent is genuine.
Guidance for HM Passport Office staff on delivery and collection of passports and supporting documents.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
Tells HM Passport Office staff how to deal with passport applications on DAP (Digital Application Processing) using the dedicated Armed Forces route.
The guidance letter accompanies the authorised persons appointment form.
HM Passport Office guidance about parental responsibility, birth parents, adoption and surrogacy.
Tells HM Passport Office staff how to process notifications and cancel passports held by persons who have not paid child maintenance.
Tells HM Passport Office staff how to use a balance of probabilities when dealing with passport applications.
Tells HM Passport Office staff about the customer’s date of birth and how it must be shown on the passport and in our records.
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
Tells HM Passport Office staff about fees for passport service types, information on fee increases and the circumstances in which a refund may be granted.
This document tells HM Passport Office staff how to deal with applications completed and consented to by third parties.
If your child was conceived through sperm donation you'll need to provide additional evidence to support your passport application.
Tells HM Passport Office staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.
Tells HM Passport Office staff about the different types of British passports they may receive as part of a passport application.
This guidance tells HM Passport Office staff about passport applications for a child born between August 2018 to 30 June 2021.
Don’t include personal or financial information like your National Insurance number or credit card details.
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