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To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out the information you must give to customers on food products and how to give it.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Things to consider when buying and using products.
Information about suspected side effects of e-cigarettes and how to report side effects.
Energywatch was responsible for protecting and promoting the interests of all gas and electricity consumers in Great Britain. Energywatch was created in November 2000 and desolved in 2008 when it became Consumer Focus.
Supporting documentation for legislation which gives the Competition and Markets Authority (CMA) new, targeted powers to drive competition and protect consumers.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
We're seeking evidence on domestic consumers with non-domestic energy supply contracts.
Advice for consumers in response to the coronavirus (COVID-19) outbreak in the UK.
Information for consumers and businesses on their rights and responsibilities under consumer law.
A report on the CMA’s review of issues affecting consumers on low incomes and how the CMA might address these.
The CMA is undertaking work on consumer vulnerability.
Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Help towards lower bills and warmer homes
Chancellor of the Exchequer Jeremy Hunt agreed a new action plan with regulators this morning, 28 June, to ensure consumers are being treated fairly and help those struggling to make payments.
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