GOV.UK
Prepare for flooding
Protect yourself from future flooding
Plan how you’ll respond to a flood. Use a template to make a:
- personal flood plan
- community or group flood plan - if you’re responsible for an organisation such as a school, hospital, care home or community group
- business flood plan
Protect your property
You can:
- get advice from the National Flood Forum about how to protect your property and how much this will cost
- find flood protection products and services at Blue Pages
You may need permission to do work that will affect the flow of a river or divert flood water.
If you own a riverside property
If you own property next to a watercourse, for example a river, culvert, brook or mill stream, you must:
- maintain river beds and banks
- not obstruct the water flow
Read guidance on the rights and responsibilities of owning a riverside property.
Contact the Environment Agency if you have questions about your responsibilities.
Environment Agency
enquiries@environment-agency.gov.uk
Telephone: 03708 506 506
Monday to Friday, 8am to 6pm
Find out about call charges
If your property’s next to a canal
Contact the Canal and River Trust to check who’s responsible for maintaining the canal.
If you have a disability or need extra help
Ask your council if you can be put on a list to get extra help during a flood.
Citizens Advice can help make sure you’ll get support if your energy supply is affected.
Ask Floodline to send flood warnings to a friend or relative on your behalf.
Floodline
Telephone: 0345 988 1188
24-hour service
Find out about call charges