Prepare for flooding

2. Protect yourself from future flooding

Plan how you’ll respond to a flood. Use a template to make a:

• personal flood plan
• community or group flood plan - if you’re responsible for an organisation such as a school, hospital, care home or community group
• business flood plan

Protect your property

You can:

• get advice from the National Flood Forum about how to protect your property and how much this will cost
• find flood protection products and services at Blue Pages

You may need permission to do work that will affect the flow of a river or divert flood water.

If you own a riverside property

If you own property next to a watercourse, for example a river, culvert, brook or mill stream, you must:

• maintain river beds and banks
• not obstruct the water flow

Read guidance on the rights and responsibilities of owning a riverside property.

Contact the Environment Agency if you have questions about your responsibilities.

Environment Agency
enquiries@environment-agency.gov.uk
Telephone: 03708 506 506
Minicom: 03702 422 549
Monday to Friday, 8am to 6pm
Find out about call charges

If your property’s next to a canal

Contact the Canal and River Trust to check who’s responsible for maintaining the canal.

If you have a disability or need extra help

Ask your council if you can be put on a list to get extra help during a flood.

Citizens Advice can help make sure you’ll get support if your energy supply is affected.

Ask Floodline to send flood warnings to a friend or relative on your behalf.

Floodline
Telephone: 0345 988 1188
24-hour service
Find out about call charges

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