GOV.UK
Pay and work rights
Help and advice for workers and employers on rights and obligations at work.
Acas helpline and other resources
You can:
- use the Acas Helpline Online to ask questions
- look at the full A to Z of advice that Acas can give
- call the Acas helpline
Acas helpline
Telephone: 0300 123 1100
Monday to Friday, 8am to 8pm
Saturday, 9am to 1pm
Find out about call charges
Acas provides free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict. The helpline has a free translation service for over 100 languages.
You can ask Acas about:
- employment rights and responsibilities
- pay and the National Minimum Wage
- discipline and grievance
- contracts and terms and conditions
- working time, rest breaks and holiday entitlement
- equality in the workplace
- working for an employment agency or gangmaster
Complaints
You can make a direct complaint about your employer to the relevant government enforcement body as follows:
- HM Revenue & Customs (HMRC) - about the National Minimum Wage
- Employment Agency Standards inspectorate - about employment agency legislation (except Agency Worker Regulations)
- Gangmasters Licensing Authority (GLA) – about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging
- Health and Safety Executive (HSE) - about working time issues, including maximum weekly working hours
- Defra - about agricultural wages
You can also make a complaint on behalf of someone else.