Guidance

Sudbury Prison

Sudbury Prison is a men’s prison near Ashbourne in Derbyshire.

Prison visits are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Sudbury

To visit someone in Sudbury you must:

  • be on that person’s visitor list
  • book your visit up to 28 days in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have, depending on ‘privileges’. Residents with enhanced privileges can have 4 visits a month, standard can have 3 and basic can have 2 visits a month.

Contact Sudbury if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Sudbury
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online.

Visiting times:

  • Wednesday: 2pm to 4pm
  • Thursday: 2pm to 4pm
  • Saturday: 9:30am to 11:30am, 1:45pm to 3:45pm
  • Sunday: 9:30am to 11:30am, 1:45pm to 3:45pm

Book in advance by telephone.

Police and solicitors: 01283 584 066
Probation staff: 01283 584 074
Monday to Friday, 8:30am to 4:30pm
Find out about call charges

Visiting times are Tuesday 9am to 11:30am.

Getting to Sudbury Prison

Find Sudbury on a map

The closest railway stations are Tutbury and Uttoxeter. From there you can take a bus.

To plan your journey by public transport use:

There is plenty of parking at the prison with Blue Badge spaces available.

Entering Sudbury Prison

All visitors aged 16 and older need to bring one of the following types of photo ID:

  • passport
  • driving licence
  • benefit book
  • senior citizen’s public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Sudbury has a strict dress code policy, which means visitors should wear family-friendly clothes (no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons). You will be turned away if you are not dressed appropriately.

Each visitor group is allowed to take in a maximum of £25.

The tea bar in the visits hall is cashless. You need a card that you top up with cash at the pay kiosk in the visitors waiting area. Instructions for using the card can also be found at the kiosk.

There are strict controls on what you can take into Sudbury. You will have to leave most of the things you have with you in a locker (using a refundable £1 coin) or with security. This includes pushchairs and car seats.

The only items you can take in are those for small children, such as nappies, wipes, a change of clothes, feeding bottles and sealed baby food.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a family-friendly visitors centre run by the Prison Advice and Care Trust (PACT).

Visitors are offered a warm welcome, information and support. There are books and colouring in for children.

In the visits hall there is a tea bar where you can buy snacks and drinks using a pre-paid card.

Family days

Family visit days run throughout the year. These days are longer and more relaxed to help residents build and maintain strong ties with their families.

All family days are different with seasonal crafts and activities for children, but families can decide what they’d like to do.

The days are arranged by Prison Advice and Care Trust (PACT) and booked by the residents.

There are adult-only family days and also some specifically for men in prison long-term.

Keep in touch with someone at Sudbury

There are several ways you can keep in touch with a resident during their time at Sudbury.

Phone calls

Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Sudbury using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Sudbury.

Letters

You can write at any time.

Include the person’s name and prisoner number or date of birth on the envelope. Also add your name and address on the back of the envelope.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to ‘The Governor - HMP Sudbury’ and include the resident’s name and prisoner number on the back, as well as your name and address.

Gifts and parcels

People in Sudbury must first apply to have any items brought in. Then the visitor brings the items to the prison when they visit. They are signed for and secured. Once opened, checked and processed at reception, the resident can pick them up.

Items such as bedding, clothes and footwear are allowed as parcels if men are not receiving visits.

Life at Sudbury

Sudbury is a rehabilitation and resettlement prison. Sudbury is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Residents are required to work, attend education classes or training courses.

Sudbury aims to provide residents with healthcare equivalent to that in the community, sport and leisure facilities and opportunities to practice their religion.

Security and safeguarding

Every person at Sudbury has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by Derbyshire Safeguarding Adults Board.

Support networks are available to residents including a listeners scheme, Samaritans and peer supporters.

Arrival and first night

When a resident first arrives at Sudbury, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Sudbury gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

They will meet their supervisor from the Offender Management Unit (OMU) within 10 days of their arrival who will deal with any individual issues.

Accommodation

Almost 600 men live at Sudbury in double rooms in 14 dormitories. There are communal washing facilities available.

There are 6 other dorms which are single occupancy and residents go on a waiting list for these.

We also have rooms accessible for people with disabilities.

Education and work

All residents in Sudbury Prison are expected to work, unless they’re unable to due to age or disability. Sudbury has a number of partners who provide work opportunities both inside and outside the prison.

Opportunities inside Sudbury include working in:

  • kitchens
  • gardens
  • farm shop
  • waste management
  • workshops
  • painting and decorating
  • carpentry
  • bricklaying
  • plastering

Outside Sudbury, there are opportunities for:

  • community and charity placements
  • work experience
  • educational courses
  • paid employment

Residents can get help with drug and alcohol issues and attend offending behaviour courses. Men in Sudbury must sign up to a drug testing programme.

They can also train to be peer support workers in most areas of the prison.

Men in Sudbury get help with opening a bank account and advice on managing debt and finding accommodation.

Job Centre Plus attends the prison to help with issues related to work or benefits. There is also a National Career Service worker to help residents identify and achieve employment goals.

Temporary release

Sudbury Prison residents can apply for release on temporary licence (ROTL).

This can be used to gain work experience in the local community, maintain family ties and prepare for release.

The prison follows the most up to date policies for assessing whether a resident is suitable. This will be explained to the resident when he meets with his offender supervisor.

Organisations Sudbury works with

Sudbury works with many organisations including:

  • Care after Combat
  • Armed forces veterans breakfast club
  • Amey
  • Phoenix
  • Alcoholic Anonymous
  • The Samaritans
  • People Plus
  • Trackwork Limited
  • Learning Together – Nottingham University
  • RMF Construction
  • Suffolk Libraries
  • Derbyshire Police
  • Derbyshire Social Care Services
  • Remidi (restorative justice)
  • West Midlands Mentoring (Guns & Gangs)
  • St Giles
  • Shaw Trust

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Sudbury

The Prison Advice and Care Trust (PACT) can provide information and support.

Problems and complaints

If you have a problem contact Sudbury. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Sudbury Prison

Governor: Adrian Turner

Telephone (24 hours): 01283 584 000
Find out about call charges

Follow Sudbury Prison on Twitter

Address

HMP Sudbury
Ashbourne
Derbyshire
DE6 5HW

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Sudbury, call the safer custody hotline which is checked every night.

Telephone: 01283 584 109
Find out about call charges

Leave your name, telephone number, the man’s name and prisoner number and a brief message about your concerns. You should be called back within 24 hours.

In an emergency, call the switchboard.

Published 5 May 2020