You may be able to claim new style Jobseeker’s Allowance (JSA) with, or instead of, Universal Credit, depending on your National Insurance record.
You may be able to get new style Jobseeker’s Allowance (JSA) if you live in a Universal Credit full service area.
If you live anywhere else, you may also be able to get new style Jobseeker’s Allowance (JSA) as long as both of the following apply to you:
- you are already claiming Universal Credit, or have had a claim within the last 6 months that ended due to high earnings
- you have either no children or 1 or 2 children
You will need to have worked as an employee and paid enough National Insurance contributions, usually in the last 2 full tax years before the calendar years in which you make your claim. If you do not have enough they can be topped up with class 1 National Insurance credits that you have received.
You can get new style JSA for up to 182 days. After this your work coach will talk to you about your options.
You can get new style JSA on its own or at the same time as Universal Credit.
If you claim both benefits, the new style JSA you are paid will reduce your Universal Credit payment by the same amount.
If you have more than 2 children
If you have 3 or more children and are not returning to Universal Credit within 6 months of a previous claim that ended due to high earnings, you will not be able to get new style JSA.
You may be able to claim contribution-based or income-based Jobseeker’s Allowance or an alternative benefit instead, such as Employment and Support Allowance or Income Support, along with Housing Benefit and Child Tax Credits.
Differences between new style JSA and Universal Credit
The differences between new style JSA and Universal Credit are:
• new style JSA is paid to an individual, Universal Credit is a single household payment
• new style JSA doesn’t take into account any savings you have, however, pension income is taken into account
• if you have a partner who is working, their earnings, savings or other income does not affect your new style JSA payment
• Universal Credit can include money for your rent or childcare costs, new style JSA doesn’t
• new style JSA stops if you work 16 hours a week or more (on average), Universal Credit looks at earnings you get, not the number of hours you work
• new style JSA is paid every 2 weeks and Universal Credit is paid every month
Find out more about Universal Credit.
Payment of new style JSA
New style JSA is paid every 2 weeks into your bank, building society or credit union account.
What you’ll get
|Up to 24 years||up to £57.90|
|25 and over||up to £73.10|
For each week you are paid new style JSA you will be credited with a class 1 National Insurance credits credit which counts towards State Pension and contributory benefits.
If you get new style JSA, you will get Class 1 . These count towards your State Pension and some other benefits.
In some circumstances you may only get these credits and no money. This is known as a ‘credits only’ claim.
How to claim new style Jobseeker’s Allowance
The way you claim new style JSA depends on where you live.
If you live in a Universal Credit full service area
If you can’t claim online call:
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Monday to Friday, 8am to 6pm
If you don’t live in a Universal Credit full service area
If you don’t live in a Universal Credit full service area, you can claim new style JSA by calling:
Telephone: 0800 328 9344
Monday to Friday, 9am to 4pm
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
If you’re not eligible to claim Universal Credit in your area, then you won’t be able to claim new style JSA. You may be able to claim contribution-based or income-based Jobseeker’s Allowance instead.