Liverpool Prison

Liverpool Prison is a men’s prison in the Walton area of Liverpool.

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Book and plan your visit to Liverpool Prison

Prison social visits are temporarily suspended at Liverpool prison following national lockdown. We will update here as soon as this changes. There may be exceptions for compassionate reasons which should be agreed in advance with the prison prior to travel. We will update here as soon as this changes.

Find out more about visiting someone in prison during the COVID-19 pandemic. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

Keep in touch with someone at Liverpool Prison

There are several ways you can keep in touch with a resident during their time at Liverpool Prison.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Phone calls

Residents have phones in their rooms and are able to make calls every day between 6:30am and 11pm.

Phones do not accept incoming calls so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.


You can send emails to someone in Liverpool Prison using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Liverpool Prison.


You can write at any time.

Include the person’s name and prison number on the envelope.

If you do not know their prison number, contact Liverpool Prison.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

If you are unable to use the online service, residents can request an exemption form to be mailed out to you. You can send the below once the form has been completed and approved by the prison:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to ‘HMPS’. Write the resident’s name and prison number plus your own name and address on the back.

When sending in cash, include the resident’s name and prison number plus your own name and address on a separate piece of paper.

Gifts and parcels

People in Liverpool Prison have a list of approved items that can be given to them by family and friends during their first 28 days in prison.

Items can be sent in by post or handed in before visits Tuesday to Friday.

You must have a visit booked for the time you hand anything in, otherwise it will not be accepted.

Make sure to include the resident’s name and prison number and the sender’s name and address on parcels. All items will be opened and inspected by an officer.

Items and parcels will not normally be accepted after the first 28 days. You can send residents money instead which they can use to buy items through a catalogue system.

Contact Liverpool Prison if you have any questions.

Life at Liverpool Prison

Liverpool Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Liverpool Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Merseyside Safeguarding Adults Board.

The Samaritans also train residents be ‘listeners’ to help support other residents going through difficult times.

Arrival and first night

When a resident first arrives at Liverpool Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.


Each person who arrives at Liverpool Prison gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.


About 750 men live at Liverpool Prison across 8 wings. There is a mixture of shared and single accommodation.

Residents have access to a weights room, exercise equipment, sports hall and outdoor pitches. The physical education department runs a full programme of team activities and circuit training.

Education and work

Education at Liverpool Prison is provided by Novus. Men can learn important skills, such as English and Maths, and train in a variety of professions including plastering, painting and decorating, catering, construction, industrial cleaning and IT. Subjects are picked to match opportunities in the local jobs market. Liverpool Prison works with careers guidance agencies to help guide residents into employment on release.

Liverpool Prison runs several industrial workshops providing employment for residents. These include the leather workshop, which produces leather goods for prisons, and the laundry, which processes internal and external commercial cleaning contracts.

Liverpool Prison also offers a range of social and personal development courses focusing on rehabilitation and self-improvement.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Liverpool Prison

Partners of Prisoners (POPS) and the chaplaincy can provide individual support to families and friends of residents with a wide range of issues.

To speak to POPS, call 0151 530 4158.

To speak to the chaplaincy, call the Liverpool Prison main telephone number.

Problems and complaints

If you have a problem contact Liverpool Prison. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Liverpool Prison in response to independent inspections.

Contact Liverpool Prison

Governor: Mark Livingston

Telephone (24 hours): 0151 530 4000
Fax: 0151 530 4001
Find out about call charges

Follow Liverpool Prison on Twitter


HMP Liverpool
68 Hornby Road
L9 3DF

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Liverpool Prison, call or email the concern for prisoner care helpline.

Telephone: 0800 528 0970
Find out about call charges

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Published 15 January 2020
Last updated 4 December 2020 + show all updates
  1. Updated visit info

  2. Updated prison visits

  3. Updated instructions for sending money to prisoners via non-digital methods.

  4. Updated visiting information in line with new national restrictions in England.

  5. Updated visiting information in line with coronavirus restrictions.

  6. Updated vsiting times for family and friends.

  7. Added visiting times in line with coronavirus restrictions.

  8. Updated: HMP Liverpool visiting times and visiting procedure changes in line with coronavirus restrictions.

  9. Added confirmation of secure video calls made available at Liverpool prison.

  10. update survey link

  11. Prison visits update.

  12. First published.