Guidance

Littlehey Prison

Littlehey is a prison near Huntingdon, Cambridgeshire for men convicted of a sex offence.

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Book and plan your visit to Littlehey

Visiting rules may change if there is a COVID outbreak within the prison.

If you are unable to visit someone in prison you can still keep in touch.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

To visit someone in Littlehey you must:

  • be on that person’s visitor list
  • book your visit in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Littlehey.

Other requirements to be aware of when visiting HMP Littlehey:

  • All visitors will be given a rub-down search, including children
  • You will also be sniffed by security dogs
  • Visitors must adhere to the prison dress code. Visitors must not wear football shirts, open toe footwear, vests or string tops, sports or striped shirts or revealing clothing (such as see-through tops, short dresses/skirts/shorts that do not come to knee length when sat down). Further details can be requested on your first visit and displayed in the visitor centre and visits search area.

There are strict controls on what you can take into HMP Littlehey. You will have to leave most of the things you have with you in a locker in the visitors’ centre or in your car - this includes pushchairs and car seats.

There are refreshments available to purchase during your visit. Adults are permitted to take £20 each into the prison.

There is a children’s play area, with family support workers providing some activities.

Visits rules are displayed on the tables and noticeboards. If you break the rules, your visit could be cancelled. Dependant on the severity of the behaviour you could also be subject to closed or be banned from visits. Should this be the case you will be written to.

Contact Littlehey if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Littlehey
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online. You can also book a social visit by emailing: Socialvisits.littlehey@justice.gov.uk

You can also register to use the secure video calls service.

Alternatively, if you have been sent a visiting order in the post, you can also book by telephone using our Visits Booking Line: 01480 335 650. This is open Tuesday to Sunday between the hours of 8:30am to 4:30pm.

Find out about call charges

Visiting times:

  • Tuesday to Friday: 2pm to 4pm
  • Saturday and Sunday: 9am to 11am and 2pm to 4pm

You can book a legal visit via video link by emailing: videolink.littlehey@hmps.gsi.gov.uk.

You can book a face-to-face legal visit by emailing: legalvisits.littlehey@justice.gov.uk.

Legal visiting times:

  • Monday: 9am to 11am and 2pm to 4pm.

Getting to Littlehey

Find Littlehey on a map

The closest railway stations are St Neots and Huntingdon, which are both around 9 miles from Littlehey.

There’s a subsidised minibus from Huntingdon bus and railway stations. Contact the visitors centre on 01480 335 136 for times. You don’t need to book in advance.

There’s no minibus on weekday mornings, but the visitors centre can book a subsidised taxi for you.

To plan your journey by public transport:

There is a free visitors car park, including spaces for Blue Badge holders.

Entering Littlehey

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will need to be given a pat-down search, including children. There will also be a sniffer dog.

Visitors should not wear football shirts, open toe footwear, vests or string tops, sports or striped shirts, or revealing clothing (such as see-through tops, short skirts or shorts that do not come to knee length).

There are refreshments available to purchase during your visit, so adults can take in £20 each.

There are strict controls on what you can take into Littlehey. You will have to leave most of the things you have with you in a locker (you need a 10p coin) or with security. This includes pushchairs and car seats.

The visits rules are clearly displayed on the table. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There’s a visitors centre at Littlehey.

There are refreshments available to purchase during your visit, so adults can take in £20 each.

The children’s play area is now open, with family support workers providing some activities.

Family days

HMP Littlehey commits to hold a minimum of 12 family or children visits events a year. Prisoners will be notified of these dates at least six weeks before the event date. Prisoners must submit an application to attend, which will be vetted and informed of the decision.

Details of what to expect please contact: Socialvisits.littlehey@justice.gov.uk or call the booking line.

Keep in touch with someone at Littlehey

You may not be able to speak with someone at Littlehey during their first few days. This is because it can take time to approve who they can be in touch with.

Prisoners do not have phones in their rooms so they will always need to call you rather than you call them.

Phone calls

Prisoners can phone anyone named on their list of friends and family. This list is checked by security.

You can also exchange voicemails using the Prison Voicemail service. Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Secure video calls

Secure video calling is available at this prison. Family and friends will need to download the Prison Video app, create an account, register all visitors and add the prisoner to their contact list.

Read more about how it works

Email

You can send emails to someone in Littlehey using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Littlehey.

Letters

Include the person’s name and prisoner number on the envelope. If you do not know their prisoner number, contact Littlehey.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

Send Money

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption for example if you:

  • Are unable to use a computer, a smart phone, or the internet.
  • Do not have a debit card.

This will allow you to send money by post.

Parcels

People in Littlehey are given a list of approved items that can be sent to them, but they must have prior approval to receive them.

Family and friends of prisoners are permitted to purchase books, and may either be posted in or handed in on visits but only when a prisoner has permission by the relevant application form.

You are advised not to not attempt to hand any items in on visits or post items in until the prisoner has informed you they have approval to receive them.

Please make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Gifts and parcels

People in Littlehey are given a list of approved items that can be sent to them as gifts. Contact Littlehey for more information on what’s allowed.

Family and friends of prisoners are permitted to purchase books from approved retailers and must be sent directly to the prisoner from the supplier. Books will no longer be allowed from home.  For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.   Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Littlehey

Littlehey is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Littlehey has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

All safeguarding processes are overseen by Norfolk Safeguarding Adults Board.

At Littlehey there’s a listener scheme to support prisoners at risk of suicide or self harm. There’s also a buddy scheme to combat bullying.

Arrival and first night

When a prisoner first arrives at Littlehey, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Littlehey gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 1200 men live at Littlehey. Some rooms are shared.

As well as the accommodation blocks, there’s an all-weather sports pitch, gymnasium, adult learning centre and kitchen buildings.

There are 2 healthcare departments serving Littlehey.

Education and work

Littlehey has a wide range of learning opportunities. This includes educational classes from basic skills to degree level and practical training courses in carpentry, joinery, motor mechanics, hospitality and ICT. There’s also production and domestic work.

Littlehey works with partners to help prisoners find employment and resettle in the community.

Littlehey also offers specific behaviour programmes for men convicted of a sex offence.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Littlehey

Family services at Littlehey are provided by G4S.

To contact our head of family provision at HMP Littlehey email: Socialvisits.littlehey@justice.gov.uk

Please state that your email is for the attention of Head of Operations to gain a response.

Problems and complaints

If you have a problem contact Littlehey.

HM Prison and Probation Service publishes action plans for Littlehey in response to independent inspections.

Contact Littlehey

Governor: Olivia Phelps

Telephone: 01480 335 000
Fax: 01480 335 070
Find out about call charges

Address

HMP Littlehey
Perry
Huntingdon
Cambridgeshire
PE28 0SR

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a prisoner at HMP Littlehey that are not an immediate concern, please call 01480 335 209 – Monday to Friday between office hours.

Outside of office hours you can leave a message on the answerphone, giving as must details as possible including the prisoners name, prisoner number and what wing they are located on if you know it. If you wish, you can leave your own details and a contact number so the prison can give you feedback, if appropriate.

You can also read more information about safer custody concerns on the Prisoners Families website.

In an emergency you can contact HMP Littlehey Switchboard 01480 335000: if you have an immediate or emergency concern about the welfare of a prisoner.

Telephone: 01480 335 209
Monday to Friday, office hours

You can contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 7 April 2020
Last updated 2 August 2022 + show all updates
  1. Secure video calls update.

  2. Updated visiting guidance based on 1 April COVID rule changes

  3. Added link to new safer custody information under Security and safeguarding.

  4. Updated visiting information: Testing for visitors aged 12 and over.

  5. Added link to information about testing for physical contact at visits.

  6. New visiting times and booking information added.

  7. Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

  8. Updated visiting information in line with new local restriction tiers.

  9. Updated visit info

  10. Update visits info

  11. Updated visiting information in line with new national restrictions in England.

  12. Updated visiting information in line with coronavirus restrictions.

  13. Updated information about secure video calls.

  14. Updated governor name

  15. added survey link

  16. First published.