Guidance

Leyhill Prison

Leyhill is an open prison for men near Wotton-under-Edge, Gloucestershire.

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Book and plan your visit to Leyhill

Prison social visits are temporarily suspended at Leyhill following national lockdown. We will update here as soon as this changes. There may be the opportunity for visits under exceptional compassionate reasons which should be agreed in advance with the prison prior to travel.

Find out more about visiting someone in prison during the COVID-19 pandemic. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

Keep in touch with someone at Leyhill

There are several ways you can keep in touch with a resident during their time at Leyhill.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Phone calls

Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

Residents can make calls between 6am and 11pm every day.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Leyhill using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Leyhill.

Letters

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Leyhill.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to ‘NOMS Agency’ and include the resident’s name and prisoner number on the back.

Gifts and parcels

Family and friends can hand in books for residents before a visit.

It’s not possible to hand in any other items or send items by post. You can send residents money instead which they can use to buy items through a catalogue system.

Contact Leyhill if you have any questions.

Life at Leyhill

Leyhill is committed to providing a safe and educational environment to help prepare men for release.

Security and safeguarding

Every person at Leyhill has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Gloucestershire Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Leyhill, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Leyhill gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

About 500 men live at Leyhill across 3 three units. There is a mixture of single and shared rooms as well as rooms for residents with access needs.

Education and work

Residents can learn English, maths, IT and other subjects at Leyhill through a partnership with Weston College.

Residents can gain work experience and earn qualifications in the wood machine shop, printing shop, laundry, retail warehouse, kitchen, farm and garden, market garden and gym. They can train in areas including catering and hospitality, barbering, painting and decorating and dry stone walling.

Leyhill also offers programmes in personal development, social and life skills designed to help residents as they approach release.

Release on temporary licence

Some Leyhill residents may qualify for release on temporary licence. This can be used to gain work experience in the local community, prepare for release or spend time with family. Residents can apply for this within the prison.

Organisations Leyhill works with

Leyhill works with Catch 22, a not-for-profit business, to help residents prepare for their release. They provide support with things like housing, employment, finance and relationships.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Leyhill

The Prison Advice and Care Trust (PACT) works with Leyhill residents and their families to provide support and help strengthen family ties.

Problems and complaints

If you have a problem contact Leyhill. If you can’t resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Leyhill

Governor: Neil Lavis

Telephone (24 hours): 01454 264 000
Fax: 01454 261 714
Find out about call charges

Address

HMP Leyhill
Wotton-under-Edge
Gloucester
GL12 8BT

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Leyhill, call the safer custody hotline. This is an answerphone service that is checked frequently. Leave as much information as possible and a telephone number for staff to call you back.

Telephone: 01454 264 039
Find out about call charges

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Published 15 January 2020
Last updated 21 December 2020 + show all updates
  1. Visit info

  2. Updated visits information in line with national tier restrictions

  3. Updated visit info

  4. updated visit info

  5. Added legal visits

  6. Updated visiting information in line with new national restrictions in England.

  7. Updated visiting information in line with coronavirus restrictions.

  8. updated survey

  9. Update on visits

  10. First published.