Guidance

Import of products, animals, food and feed system (IPAFFS)

Use IPAFFS to notify enforcement authorities about imports to Great Britain.

You must use IPAFFS to notify authorities before the following goods arrive in Great Britain:

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Before you start

If you have registered your organisation for another Defra service, you can register for IPAFFS by following these steps:

  1. Sign in to your service.
  2. Go to your manage account screen.
  3. Click on the ‘register for more services’ button.

You should decide who’s the responsible person to register the business or organisation before you register.

You can use an existing Government Gateway account or create a new one. Each person must have a Government Gateway account that’s personal to them. Do not share Gateway accounts.

If you’re the first person to register the business or organisation, you automatically become the organisation administrator for that business. You’ll then have permission to invite and remove other team members.

Make sure that you allocate at least one other team member to an administrator account role, so you can share the account management.

Find out how to register a business or organisation for the IPAFFS service (ODT, 11.9KB).

Get help

If you need technical help with import notifications, you can call the Animal and Plant Health Agency (APHA) helpline on 0330 041 6999 or email APHAServiceDesk@apha.gov.uk.

If you need help to complete the import information for:

If you need help with your customs declaration

You can call the HMRC helpline 0300 322 9434. Monday to Friday 8am to 10pm, and Saturday to Sunday 8am to 4pm.

Published 18 March 2019
Last updated 20 December 2021 + show all updates
  1. Updated the section 'If you need help with your customs declaration'.

  2. Added a 'If you need help with your customs declaration' section.

  3. Updated to include plants and show change in rules from 1 January 2022 for imports from the Republic of Ireland to Great Britain.

  4. Updated with new dates for the introduction of controls on imports of products of animal origin, animal by-products and high risk food and feed not of animal origin.

  5. Updated to show IPAFFS must be used for imports from the EU and European Economic Area (EEA) from 1 October 2021.

  6. Updated to show when importers can use IPAFFS to import their type of goods.

  7. Explained what you need to submit a notification, when to submit it, and added a registration on IPAFFS guide.

  8. Removed the registration guides PDFs - you can now use the service to understand how to register.

  9. Explained that you can enrol into IPAFFS if you have registered for another Defra service by signing into your service.

  10. The dates agreed with the EU commission for using IPAFFS (7 and 15 September 2020) are no longer valid - TRACES will still be the process to follow.

  11. Explained that "from 7 September 2020, you must use IPAFFS to notify authorities of GB imports of products of animal origin (POAO) from non-EU countries." Clarified processes about importing from EU and non-EU countries.

  12. Added registration guides.

  13. Removed "If your notification is shown as ‘in progress’ you’ll need to call the relevant border control post (BCP) to ask them for access to make your changes" because it only applies to non-EU imports.

  14. Added information on how and when to submit and update a notification.

  15. Updated information about IPAFFS and added a link to TRACES New Technology (NT), which must be used from 14 December 2019.

  16. IPAFFS is open for registration.

  17. Revised page to explain more about what IPAFFS is - page will be updated when IPAFFS is open for registration and when any new import processes are confirmed.

  18. Edited call out to make it clearer how TRACES and IPAFFS can be used before and after Brexit.

  19. Added note that IPAFFS is currently for testing and training only. Importers should continue to use TRACES to notify authorities of imports into the UK.

  20. First published.