Imports and exports: general enquiries

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Online forms

• Send a question about imports, exports and customs reliefs

Your message using this form is secure. If HMRC reply by email the information is not secure. If they need to contact you about anything confidential, they will reply by post or telephone.

Phone

• Telephone: 0300 200 3700
• Textphone: 0300 200 3719

Find out about call charges

Opening times:

8am to 6pm, Monday to Friday

Closed weekends and bank holidays

Post

HM Revenue and Customs - CITEX Written Enquiry Team

PO Box 30001 Glasgow G67 9EX United Kingdom

Include your VAT registration number and the name and postal address of your business.