Imports and exports: general enquiries

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Send a question about imports, exports and customs reliefs

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Phone

Call HMRC for help with questions about importing, exporting and customs reliefs.

Telephone:
0300 200 3700

Textphone:
0300 200 3719

Opening times:

Monday to Friday: 8am to 6pm

Closed weekends and bank holidays.

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Post

Write to HMRC for help with questions about importing, exporting and customs reliefs.

HM Revenue and Customs - CITEX Written Enquiry Team
Local Compliance S0000
Newcastle
NE98 1ZZ
United Kingdom

Include your VAT registration number and the name and postal address of your business.