Use HMRC’s digital assistant to find information on:
- Economic Operators Registration and Identification (EORI)
Speak to an adviser online about general import and export queries.
Call HMRC for help with questions about:
- customs reliefs
Find out how to claim a repayment of customs charges if you think you have been charged too much.
0300 322 9434
0300 200 3719
Monday to Friday: 8am to 10pm
Saturday and Sunday: 8am to 4pm
You can also find out information in:
Write to HMRC for help with questions about importing, exporting and customs reliefs.
HM Revenue and Customs - CITEX Written Enquiry Team
Local Compliance S0000
Include your VAT registration number and the name and postal address of your business.