Imports and exports: general enquiries

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Phone

  • Telephone: 0300 200 3700
  • Textphone: 0300 200 3719

Call HMRC for help with questions about importing, exporting and customs reliefs.

Find out about call charges

Opening times:

8am to 6pm, Monday to Friday

Closed weekends and bank holidays

Post

Write to HMRC for help with questions about importing, exporting and customs reliefs.

HM Revenue and Customs - CITEX Written Enquiry Team

Local Compliance S0000 Newcastle NE98 1ZZ United Kingdom

Include your VAT registration number and the name and postal address of your business.

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Don’t include personal or financial information, eg your National Insurance number or credit card details.