Guidance

Humber Prison

Humber is a men’s prison in Brough, near Hull, East Yorkshire.

Prison visits are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Humber

To visit someone in Humber you must:

  • be on that person’s visitor list
  • book your visit at least 3 days in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

You can make between 2 and 4 visits a month, depending on a man’s ‘privileges’.

Contact Humber if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Humber
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online. Humber should reply within 3 days.

You can also book by telephone.

Booking line: 03000 606 606
Monday to Friday, 9am to midday and 2pm to 4pm
Find out about call charges

Visiting times:

  • Monday: 2pm to 4pm
  • Thursday: 2pm to 4pm
  • Friday: 2pm to 4pm
  • Saturday: 9am to 11am, 2pm to 4pm
  • Sunday: 9am to 11am, 2pm to 4pm

Email: legalvisits.humber.everthorpe@justice.gov.uk

You can also book by telephone.

Booking line: 03000 606 606
Monday to Friday, 9am to midday, 2pm to 4pm
Find out about call charges

Visiting times:

  • Monday: 9am to 10am, 10am to 11am
  • Wednesday: 9am to 10am, 10am to 11am
  • Friday: 9am to 10am, 10am to 11am

You must book at least 24 hours in advance and give Humber at least 24 hours’ notice to change or cancel your visit.

72 hours’ notice is needed if you want to bring any IT into the prison.

Getting to Humber

Find Humber on a map

The closest railway station is 5 miles from the prison in Brough. You can get a taxi from there.

To plan your journey by public transport, use Yorkshire Travel for the fastest route.

There is car parking available at the prison with Blue Badge spaces in front of the gate.

Entering Humber

All visitors (including children aged 16 and under) need to bring one of the following types of photo ID:

  • passport
  • driving licence with photograph
  • senior citizen’s public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card

If unable to bring one of the above, staff will accept 2 or more of the following:

  • rail or bus pass with photograph
  • cheque book or credit/debit card
  • young person’s ‘proof of age’ card
  • trade union or student union membership card
  • rent book

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Humber has a strict dress code policy stating all visitors should wear smart clothes. That means no vests, no logos, no sports tops, no ripped clothing, no high boots, no steel toe-caps, no low-cut tops, no shorts or short dresses.

Also Humber will not allow entry to people wearing multiple layers, padded coats or jackets, hi-vis jackets or any headwear, other than that worn for religious reasons.

Each adult visitor is allowed to take in a maximum of £20 (£20 notes are not allowed). The money can be used to buy food and drink from the cafe.

There are strict controls on what you can take into Humber. You will have to leave most of the things you have with you in a locker or with security. You can leave pushchairs and car seats in the visitors centre at the bottom of the car park.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

All visitors must book in and show ID at the visitor centre which is just outside the main prison gate.

It is open at 12.30pm from Monday to Friday, and from 9am on Saturday and Sunday.

It is best to book in at least 30 minutes before the start of your visit.

There are toys for children to play with.

Family days

There are monthly family days at Humber that residents can apply for.

Keep in touch with someone at Humber

There are several ways you can keep in touch with a resident during their time at Humber.

Phone calls

Residents have phones in their rooms but they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send and receive emails to someone in Humber using the Email a Prisoner service.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Humber.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to NOMS Agency or HMPPS and include the resident’s name and prisoner number on the back.

Gifts and parcels

People in Humber are not allowed gifts.

Men serving 18 months or more can apply for a clothing parcel. If approved, they can normally receive a pair of trainers, t-shirts, a jumper and some jogging bottoms.

Contact Humber for more information.

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Humber

Humber is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Humber has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the East Riding Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Humber, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Restrictions apply to men who are subject to public protection orders.

Induction

Each person who arrives at Humber gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

If a man needs additional support, they can request an appointment.

There are notices displayed explaining prison rules, fire safety, and how things like calls and visits work.

Accommodation

There are over 1000 men living at Humber, in both single and double cells, and their accommodation is split into 2 zones.

Zone 1 is made up of Wings A to G.

Zone 2 is made up of wings H to N, and includes the induction block and the segregation unit.

Other wings are dedicated to:

  • drug recovery
  • men with ‘enhanced’ privileges
  • Imprisonment for Public Protection (IPP) and life sentences
  • ISFL (Incentivised Substance Free Living)

Education and work

There are a range of workshops set up to promote employment skills for use on release. These include cycle repairs, waste management, catering and gardening.

NOVUS provides educational services and sets high standards in literacy, numeracy and IT. As well as functional skills, NOVUS provide a range of vocational training that includes bricklaying, tiling and painting and decorating.

There are offending behaviour and resettlement programmes on offer, as well as substance abuse and addiction recovery services.

Organisations Humber works with

Healthcare is provided by City Healthcare Partnership (CHCP). Humber also works closely with:

  • NOVUS (education)
  • East Riding (library services)
  • Amey (facilities management)
  • Job Centre Plus
  • APM (employment and training)
  • Community Rehabilitation Company (CRC) and Shelter (housing)
  • Remedi (restorative practice)
  • DART (drug and alcohol recovery)
  • Lincoln Action Trust (children and family support)
  • Andy’s Man Club (weekend runs)
  • Samaritans (for men in crisis)

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Humber

Humber’s children and family services provider is Lincolnshire Action Trust.

Members of staff are available in the visitors centre and the visits hall.

Men can also request to see them for support and help with their families.

Problems and complaints

If you have a problem, write to ‘Complaints and Correspondence’ at the main address.

If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Humber in response to independent inspections.

Contact Humber

Governor: Marcella Goligher

Telephone: 01430 273 000
24 hour
Fax: 01430 428 001
Find out about call charges

If you need to write a letter, post it to the main address.

Follow Humber on Twitter

Address

HMP Humber
Sands Lane
Brough
East Yorkshire
HU15 2JZ

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Humber, call the safer custody hotline which is available at all times.

Telephone: 01430 273 458

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Published 21 April 2020
Last updated 6 May 2020 + show all updates
  1. added survey link

  2. First published.