Get in touch with us or use a guide that may answer your question.
Contact for members of the public
What to do when someone has died
Read our short guide on how to update property records when someone has died.
If you have a general enquiry, use our public support forum to find answers or ask questions.
To send us a private message, use our contact form.
To speak to us, call us between 8am and 6pm, Monday to Friday (excluding Bank Holidays). Call charges apply.
English language 0300 006 0411
Welsh language 0300 006 0422
Contact for business customers
Enquire about a requisition
Use the contact details in your requisition to email or call us.
Reply to a requisition
If you can use the portal, reply to requisitions through the portal. You can do this even if you sent us your application through the post.
If you cannot use the portal, send your reply to our standard address.
Enquire about the progress of an application
If you use Business e-services, you can check progress with Application Enquiry in the portal.
Where to send your applications and correspondence
If you cannot send your applications and correspondence using our portal or Business Gateway, send it by post to our standard address.
How we handle your calls and applications
We operate a customer support centre. Customer support teams include experienced land registration experts so they are able to handle most queries efficiently and promptly. They refer queries on to case owners only where necessary.
We process most of our work electronically so that we can react quickly to fluctuations in intakes by moving work around HM Land Registry to match the available resource at any given time.