We develop and maintain relations between the United Kingdom and Rwanda.

We deal with a wide range of political, commercial, security and economic questions of interest to the UK and Rwanda. The High Commission and its liaison office in Burundi provide consular assistance to British nationals in Rwanda and Burundi.

Our services

Travel advice

Information on staying safe and avoiding problems when living or travelling abroad, with links to our embassies, high commissions and other diplomatic posts across the world.

You no longer need to register with us. You can access to up-to-date country specific travel advice.

We would encourage you subscribe to email travel advice alerts on the website. You can also follow us on Twitter and on Facebook.

Passports and emergency travel documents

How to renew or replace your British passport and information on getting an emergency travel document (ETD) if your UK passport is lost or stolen.


This High Commission does not deal with visa matters. For information on whether you need a visa to travel to the United Kingdom and how to apply, please seeUK Visas & Immigration

Emergency travel documents

We may be able to provide an emergency travel document if you can’t get a new or replacement passport in time to travel. If you are due to travel in the next 24 hours, you should contact your nearest consulate as soon as possible.

For all other applications, please check what you must bring with you and then make an appointment at your nearest consulate using the links below. Please call your nearest consulate for advice before making an appointment if:

  • you have never applied for a British passport before
  • you are applying on behalf of a child

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

Book an appointment for an emergency travel document in British High Commission Kigali

Birth, deaths and marriages

From 14 January 2015, UK birth registrations and death registrations in Rwanda will transfer from the British High Commission Kigali to the Foreign and Commonwealth Office (FCO) in the UK.

There are no changes to the entitlement to register a birth or death. The processing time will remain the same. However, you will now need to allow extra time for the documents to be sent to and from the UK. See register a birth or register a death and legal documents for couples marrying or entering into civil partnerships abroad.

Legalisation Service

How to get official confirmation that your UK public documentation is genuine so it can be accepted by the foreign authorities. The UK does not require any document to be legalised for use within the UK.

Our consular guide

Information on the kind of help we can provide to British nationals who find themselves in difficulty overseas is set in our publication.

Consular Fees

A guide to Consular Fees for British nationals living in Rwanda can be found here: Consular Fees

Living in Rwanda

Information for British Nationals living in Rwanda.

List of Lawyers

We provide a list of English speaking lawyers in Rwanda please, follow this link to see the list List of Lawyers

Notarial and Documentary Services

Information about the Notarial and Documentary services available at the British High Commission in Rwanda.

Medical Facilities/Practitioners

A list of English-speaking medical facilities who may be able to help you in Rwanda. Please note that inclusion in this list does not constitute official endorsement by the British High Commission or the UK government.

Police clearance

Details of how to apply for a Police Clearance certificate can be found here.

List of Translators / Interpreters

A list of English speaking interpreters/translators who may be able to help you with official translations in Rwanda. Please note that inclusion in this list does not constitute official endorsement by the British High Commission or the UK government.

Funeral Directors

A list of English-speaking funeral directors who may be able to help you in Rwanda. Please note that inclusion in this list does not constitute official endorsement by the British High Commission or the UK government

Rwanda - Prison Pack

Information for British nationals arrested and imprisoned in Rwanda can be found here: Rwanda - Prisoner pack

Consular Assistance - 24 Hours

For consular assistance, for a British National please call +250 252 556000 and follow the instructions to be connected with consular officers.

How else we can help

In addition to the services listed above we can also:

• issue emergency passports (emergency travel documents).

• provide information about transferring funds.

• provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital.

• help people with mental illness.

• provide details of local lawyers and funeral directors.

• do all we properly can to contact you within 24 hours of being told that you have been detained.

• offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping.

• contact family or friends for you if you want.

• make special arrangements in cases of terrorism, civil disturbances or natural disasters.

What the High Commission cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

• get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings

• help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures

• give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers

• get you better treatment in hospital or prison than is given to local people

• pay any bills or give you money

• make travel arrangements for you, or find you work or accommodation

• make business arrangements on your behalf

• issue a full British passport

Our people

William  Gelling  OBE

William Gelling OBE

British High Commissioner to Rwanda

  • Zoë Compston

    Deputy High Commissioner, British High Commission Kigali

Contact us

British High Commission Kigali

Parcelle No 1131, Boulevard de l'Umuganda

BP 576

Access and opening times

Corporate information