Guidance

Universal Credit and employers: frequently asked questions

This guidance explains what Universal Credit will mean for employers and their employees.

Documents

Details

This guidance answers questions on topics including:

  • preparing claimants for Universal Credit
  • recruitment
  • childcare and families

Further information for employers about Universal Credit.

Part of the Universal Credit toolkit.

Published 11 December 2014
Last updated 12 August 2016 + show all updates
  1. Updated some questions and removed 3 other questions in the English HTML, based on questions compiled by employers and SMEs.
  2. Updated to reflect changes to Universal Credit from April 2016 (English only, Welsh to follow).
  3. Deleted “You could also risk receiving a penalty if you persistently fail to submit PAYE details on or before the date you pay your employees. Inserted “You could also risk receiving a penalty if you fail to submit PAYE details on time.” (See the "What happens if Real Time Information (RTI) data is submitted late" part of the FAQs PDF).
  4. Universal Credit and employers: frequently asked questions, updated pdf published.
  5. Published 2 new guides 'Universal Credit for HR and payroll staff' and 'Universal Credit: how it helps your employees and workers'.
  6. Revised version with new information about the roll-out of Universal Credit.
  7. First published.