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Guidance

Get flood warnings

Guidance for professional (organisation) users of Get flood warnings

Updates to this page

From:
Environment Agency
Published:
21 October 2025
Last updated:
24 September 2026
Show all updates

  1. References to 'contacts' have been removed and replaced with 'users'.

  2. Minor amendments to guides to reflect small service improvements. Added new images where relevant. Affects adding contacts, adding locations, flood messages, linking contacts, reports and using keywords.

  3. Replaced YouTube tutorial videos for 'adding locations', 'adding contacts', 'using keywords', 'check for live flood warnings' and 'reports' guides.

  4. Minor updates to text in each guide, plus replacement images added to improve readability.

  5. Updated section 3.2 of the 'adding location guidance' and added an extra section to the 'adding contact guidance'.

  6. Added YouTube tutorials

  7. First published.

Applies to England

Documents

Adding locations: guidance for professional users of the get flood warnings service

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Adding users: guidance for professional users of the get flood warnings service

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Linking users: guidance for professional users of the get flood warnings service

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Using keywords: guidance for professional users of the get flood warnings service

HTML

Flood messages: guidance for professional users of the get flood warnings service

HTML

Check for live flood warnings: guidance for professional users of the get flood warnings service

HTML

Reports: guidance for professional users of the get flood warnings service

HTML

Tutorial videos

https://www.youtube.com/playlist?list=PLaoA888RxF48

Details

Our vision is for a warning service for the future which:  

  • meets needs
  • inspires action
  • builds trust

The Environment Agency’s Get flood warnings service provides timely and accurate flood warning messages to those at risk in England. This guidance will help professional (organisation) users manage their Get flood warnings accounts.  

It offers step-by-step instructions for main tasks, including:  

  • uploading locations 
  • tailoring flood message preferences 
  • adding users

The professional (organisation) service is designed for large organisations and businesses, and Category 1 or 2 responders who require more advanced features.

There are guidance documents for:

  • adding locations 
  • adding users
  • linking users
  • using keywords 
  • flood messages 
  • checking live flood warnings 
  • reports

You can find out more in the Get flood warning service YouTube tutorials.

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