Guidance

Customs Handling of Import Export Freight: service availability and issues

Check the availability and any issues affecting the Customs Handling of Import Export Freight (CHIEF) online service.

Documents

Details

Latest updates on the availability and any issues affecting the CHIEF online service.

Published 1 January 2014
Last updated 13 March 2018 + show all updates
  1. Planned downtime for Sunday 25 March 2018 has been updated.
  2. Planned downtime for Sunday 25 March 2018 has been added.
  3. Planned downtime for Sunday 11 February 2018 has been added.
  4. Planned downtime for Wednesday 17 January 2018 has been added.
  5. Due to essential maintenance work the Customs Handling of Import Export Freight service will be unavailable on Sunday 7 January 2018 from 6pm to 9pm.
  6. The times of the planned downtime on Sunday 17 December have been changed.
  7. The times of the planned downtime on Sunday 10 December have been changed.
  8. Planned downtime for Sunday 17 December 2017 has been added.
  9. Planned downtime for Sunday 10 December 2017 has been added.
  10. The planned downtime for the Automatic Licence Verification System for 3 November 2017 to 6 November 2017 will no longer be happening.
  11. Planned downtime has been added for the Automatic Licence Verification System (ALVS) for the periods 27 October 2017 to 30 October 2017 and 3 November 2017 to 6 November 2017.
  12. Planned downtime added for Customs Handling of Import Export Freight (CHIEF).
  13. Planned downtime has been updated with information about outages on the Automatic Licence Verification System throughout October 2017.
  14. Planned downtime has been added for an upgrade to the Customs Handling of Import Export Freight system on 27 September 2017.
  15. The planned downtime dates and times for the Automatic Licence Verification System (ALVS) outage have been updated.
  16. Planned downtime has been added for 24 September 2017 for maintenance work on the Customs Handling of Import Export Freight system.
  17. Planned downtime has been added for September 2017 due to work on the Automatic Licence Verification System (ALVS).
  18. Planned downtime has been updated for maintenance work on the Electronic Data Capture Service 13 August 2017.
  19. Information on planned downtime for 15 June 2017 has been added.
  20. Planned downtime has been added to this page.
  21. The planned downtime for 21 May 2017 has now been cancelled.
  22. Planned downtime added.
  23. Planned downtime added for 26 March 2017.
  24. Planned downtime added for 12 March 2017.
  25. Planned downtime has been added for 30 October 2016.
  26. The planned downtime scheduled for 22 September 2016 has been cancelled.
  27. The planned downtime has changed to 22 September 2016.
  28. CHIEF will be unavailable on Thursday 15 September 2016 for one hour.
  29. The service issues section has been updated.
  30. The service issues section has been updated.
  31. Planned downtime section has been updated.
  32. Planned downtime has been added to this page.
  33. Planned downtime has been added to this page.
  34. Planned downtime section has been updated.
  35. Planned downtime section has been updated.
  36. Service issues section has been updated.
  37. Service issues section has been updated.
  38. Planned downtime has been added to this page.
  39. Planned downtime section has been updated.
  40. Planned outage message amened from 16 to 18 January 2016.
  41. Planned downtime has been added to this page.
  42. Service issues section has been updated.
  43. Planned downtime has been added to this page.
  44. Information on planned downtime for the Customs Handling of Import Export Freight online service has been updated.
  45. Service downtime has been added to this page.
  46. Downtime has been added to this page.
  47. Downtime has been added to this page.
  48. Planned downtime has been added to this page.
  49. Information on planned downtime for the CHIEF online service has been updated.
  50. First published.