Debt collection: confirm the identity of HMRC staff

Phone

Call HMRC to check a visiting collector is a genuine HMRC employee. You should:

  1. Ask to see the collector’s photo ID.
  2. Make a note of the ID number on the photo ID.
  3. Call this phone number.
  4. Give HMRC the ID number.

HMRC will then confirm if the collector is genuine.

Telephone:
0300 200 3862

Opening times:

Our phone line opening hours are:

Monday to Friday: 8am to 6pm

Closed on Saturdays, Sundays and Bank Holidays.

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