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HMRC Charter annual reports

View HMRC's annual performance reports covering our delivery against the HMRC Charter.

Updates to this page

From:
HM Revenue & Customs
Published:
12 January 2016
Last updated:
30 July 2024
Show all updates

  1. Added HMRC Charter annual report for 2023 to 2024 to 'HMRC Charter annual reports' list.

  2. Added 'HMRC Charter annual report: 2022 to 2023' to the collection.

  3. Added 'HMRC Charter annual report: 2021 to 2022' to the collection.

  4. Added 'HMRC Charter annual report: 2020 to 2021' to the collection.

  5. Added 'Your Charter annual report: 2019 to 2020'

  6. Added 'Your Charter Annual Report: 2018 to 2019'

  7. Added 'Your Charter Annual Report: 2017 to 2018'

  8. Added 'Your Charter Annual Report: 2016 to 2017'

  9. Added 'Your Charter Annual Report: 2014 to 2015'

  10. First published.

HMRC deals with the tax and payments affairs of almost every business and individual in the UK. The HMRC Charter sets out the relationship HMRC wants with its customers, what customers can expect from us, and the behaviours we expect of them.

These annual reports set out our performance against the HMRC Charter and include progress and priorities for further improvement.

HMRC Charter annual reports

Your Charter annual reports

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