Collection

Your Charter - annual reports

HMRC's annual reports which set out our performance against Your Charter.

HMRC deals with the tax and payments affairs of virtually every business and individual in the UK. Your Charter sets out the relationship HMRC wants with its customers, what customers can expect from us, and the behaviours we expect of them.

These reports, published annually, set out our performance against Your Charter, and include progress and priorities for further improvement.

Annual reports

  1. Your Charter annual report: 2017 to 2018
  2. Your Charter Annual Report: 2016 to 2017
  3. Your Charter Annual Report: 2015 to 2016
  4. Your Charter Annual Report: 2014 to 2015
  5. Your Charter Annual Report: 2013 to 2014
  6. Your Charter Annual Report: 2012 to 2013
Published 12 January 2016
Last updated 13 July 2018 + show all updates
  1. Added 'Your Charter Annual Report: 2017 to 2018'
  2. Added 'Your Charter Annual Report: 2016 to 2017'
  3. Added 'Your Charter Annual Report: 2014 to 2015'
  4. First published.