Collection

HMRC Charter annual reports

View HMRC's annual performance reports covering our delivery against the HMRC Charter.

From:
HM Revenue & Customs
Published
12 January 2016
Last updated
17 July 2023 — See all updates

HMRC deals with the tax and payments affairs of almost every business and individual in the UK. The HMRC Charter sets out the relationship HMRC wants with its customers, what customers can expect from us, and the behaviours we expect of them.

These annual reports set out our performance against the HMRC Charter and include progress and priorities for further improvement.

HMRC Charter annual reports

Your Charter annual reports

Published 12 January 2016
Last updated 17 July 2023 + show all updates

  1. Added 'HMRC Charter annual report: 2022 to 2023' to the collection.

  2. Added 'HMRC Charter annual report: 2021 to 2022' to the collection.

  3. Added 'HMRC Charter annual report: 2020 to 2021' to the collection.

  4. Added 'Your Charter annual report: 2019 to 2020'

  5. Added 'Your Charter Annual Report: 2018 to 2019'

  6. Added 'Your Charter Annual Report: 2017 to 2018'

  7. Added 'Your Charter Annual Report: 2016 to 2017'

  8. Added 'Your Charter Annual Report: 2014 to 2015'

  9. First published.

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