Corporate report

Your Charter Annual Report: 2012 to 2013

HMRC's annual report covering our delivery against Your Charter, including progress and priorities for further improvement.

Document

Your Charter Annual Report Summary - January 2012 to April 2013

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Details

HMRC deals with the tax and payments affairs of virtually every business and individual in the UK. Your Charter sets out sets out the relationship HMRC wants with its customers, what customers can expect from us, and the behaviours we expect of them.

Published 23 September 2013