EU Settlement Scheme pilot: applicant information

Information for applicants to the EU Settlement Scheme during the pilot running from 1 November to 21 December 2018.

EU citizens and their families will be able to apply to get either settled or pre-settled status through the EU Settlement Scheme.

The scheme will open fully by 30 March 2019 but you may be able to apply earlier if you’re eligible to take part in the pilot.

Contact us

If you’ve been invited to take part in the pilot of the EU Settlement Scheme and need to discuss your application, you can call the EU Settlement Resolution Centre.

You can call the centre from Monday to Friday between 8am and 8pm, excluding public holidays, and on Saturday and Sunday between 9.30am and 4.30pm.

Telephone from:

Inside the UK: 0300 123 7379

Outside the UK: 0203 080 0010

Find out about call charges

Ask a question using the online submission form


Published 30 October 2018
Last updated 3 December 2018 + show all updates
  1. Updated to add EU Settlement Resolution Centre contact details for applicants
  2. Updated to add new case study examples
  3. Updated to add links to using the EU Exit ID Document Check app, ID document scanner locations and administrative review guidance.
  4. EU Settlement Scheme: application processing times added to the collection.
  5. First published.