3. Exceptional Hardship Scheme (Phase 2b)

The Exceptional Hardship Scheme has now closed.

If you’ve already applied

If you haven’t received a decision, your application will automatically be transferred to the Need to Sell Scheme.

If you’ve received a decision and were successful, the purchase of your property won’t be affected by the closure of the scheme.

If you were unsuccessful, you may now be eligible for one of the other compensation schemes.

Complaints

Follow HS2’s complaints procedure if you want to complain about the service you received, for example how long it took to reach a decision on your application.