Get help at work if you’re disabled or have a health condition (Access to Work)

5. Apply

Check you’re eligible before you apply.

You can apply for Access to Work online. You’ll need to provide:

  • your workplace address
  • the name, email address and work phone number of a workplace contact - this should be someone who can authorise payment for the items and services in your support offer

You’ll also need to explain:

  • how your condition affects you at work
  • what help you’re already getting
  • what else could help you

You don’t need to use this service to report any changes - do this by phone instead.


Apply or report changes by phone

You can call Access to Work to apply by phone, or report a change in your disability, health condition or job.

To apply, you’ll need:

  • your National Insurance number
  • your workplace address
  • the name, email address and work phone number of a workplace contact - this should be someone who can authorise payment for the items and services in your support offer
  • your unique tax reference number (if you’re self-employed)

Access to Work
Telephone: 0345 268 8489
Textphone: 0345 608 8753
Monday to Friday, 8am to 6pm
Find out about call charges

British Sign Language (BSL) video relay service

To use this you must:

Monday to Friday, 8am to 6pm

Alternative formats

Call the Access to Work number to ask for alternative formats, such as braille, large print or audio CD.

Complaints

You can contact Access to Work to complain if you aren’t happy with how your case has been handled.