Get help at work if you’re disabled or have a health condition (Access to Work)

1. Overview

If you’re disabled or have a physical or mental health condition that makes it hard for you to do your job, you can:

  • talk to your employer about changes they must make in your workplace
  • apply for Access to Work if you need extra help

This guide is also available in Welsh (Cymraeg).

Talk to your employer about changes they must make in your workplace

Your employer must make certain changes (known as ‘reasonable adjustments’) to make sure you’re not substantially disadvantaged when doing your job. These could include changing your working hours or providing equipment to help you do your job.

You should talk to your employer about reasonable adjustments before you apply for Access to Work.

Get help from Access to Work

If the help you need at work isn’t covered by your employer making reasonable adjustments, you may be able to get help from Access to Work.

You need to have a paid job, or be about to start or return to one.

You’ll be offered support based on your needs, which may include a grant to help cover the costs of practical support in the workplace.

An Access to Work grant can pay for:

  • special equipment, adaptations or support worker services to help you do things like answer the phone or go to meetings
  • help getting to and from work

You might not get a grant if you already get certain benefits.

The money doesn’t have to be paid back and won’t affect your other benefits.

There’s a different system in Northern Ireland.